Contact information

Contact Information

For questions regarding TinyUmbra products, orders, shipping, returns, refunds, or other customer service matters, please contact us using the information below.

Business Information

Store Name: TinyUmbra

Website: tinyumbra.store

Established: 2022

Business Address:
600 Green Valley Road
Somerset, KY 42501
United States

Customer Support Email:
support@tinyumbra.store

Customer Support Phone:
585-509-2494

Customer Service

Our support team can assist with:

  • Product information

  • Order questions

  • Shipping and tracking

  • Returns and refunds

  • Damaged or incorrect items

  • General store inquiries

For order-related inquiries, please include your order number and the email address used during checkout so that we can assist you efficiently.

Returns

TinyUmbra offers eligible customers free returns and refunds within 30 days of receiving their order, subject to our Return & Refund Policy.

Please contact support@tinyumbra.store before returning a product so that we can provide the appropriate instructions.

Shipping

TinyUmbra offers free worldwide shipping, with an estimated delivery time of 7–10 days.

For further information, please review our Shipping Policy.

We appreciate your business and look forward to assisting you.